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AnaVolkova

Your data

Privacy and business details

What happens to your details when you write to me, in plain words.

01

Who I am

I'm Ana Volkova, an independent designer in Brno. The person responsible for your details (the controller) is me, registered as shown under business details below.

Questions about your data: anavatelier@gmail.com.

02

What I collect

When you send the Start a project form: your name, your email, your brand or website if you add it, the services, budget and timeline you choose, and what you write about your project.

When you email me: your email address and what you write.

I don't ask for more than I need to answer you.

03

Why, and on what basis

I use your details only to answer your enquiry, prepare an offer and, if we work together, run the project and invoice it.

The legal basis is the steps you ask for before a contract and then the contract itself (GDPR Article 6(1)(b)); for invoices, the law that requires them (Article 6(1)(c)).

No newsletters and no marketing lists. I never sell your details or pass them on to anyone for marketing; only the providers below handle them, to run this website and my email.

04

Who helps me

Vercel hosts this website. Like any web server, it briefly records technical details such as your IP address. Vercel is based in the USA and certified under the EU–US Data Privacy Framework.

Vercel Web Analytics also counts visits, without cookies: which page was opened, which site you came from, your country, and the type of device and browser. It doesn't store your IP address or build a profile of you; a code that changes every day only tells visits apart for that day. I use it to see how the site is used (legitimate interest, GDPR Article 6(1)(f)).

Resend sends the two emails after you use the form, from its servers in the EU (Ireland). Resend is certified under the EU–US Data Privacy Framework.

Gmail (Google) holds my inbox, where your enquiry arrives. In the same Google account, a spreadsheet keeps a short record of each enquiry so I can follow it up: the date, your brand, the services, budget and timeline you chose, the language and your bonus. Not your name, email or message. Google is certified under the EU–US Data Privacy Framework.

Vimeo plays the screen recordings on some pages. When a video loads, Vimeo receives your IP address and browser details; I have switched off Vimeo's tracking for these videos.

05

How long I keep it

Enquiries that don't become a project are deleted within 12 months. In my enquiry spreadsheet, the brand is removed then; what remains (dates, services, budget, timeline) no longer points to you.

For clients, records are kept as long as Czech accounting and tax law requires.

06

Cookies and storage

One cookie remembers the language you chose, for a year.

Your browser remembers that you have seen the opening animation until you close the tab.

There are no tracking or advertising cookies, so there is no cookie banner.

07

Your rights

You can ask me to see, correct or delete your details, to limit how I use them, to object, or to receive them in a form you can take elsewhere. Write to anavatelier@gmail.com; I answer within a month, as the law requires.

You can also complain to the Czech data protection office: Úřad pro ochranu osobních údajů, Pplk. Sochora 27, 170 00 Praha 7, uoou.gov.cz.

Last updated: 8 November 2026